I’ve had my share of issues with my Gopro Hero 3 camera, but I believe it now works completely as advertised. For the benefit of others, I wanted to republish this useful instruction from Gopro support on manually updating the firmware on the camera. Before I did this, the camera worked, and remote control via the iPhone app worked, but I couldn’t get a preview on the iphone or ipad. After completing this firmware upgrade manually all is well. I also got one of these high speed memory cards for my birthday, which I believe reduces issues also. Even though Gopro recommends class 4, I believe some of my previous issues with interrupted capture may have been due to improper handling of flash writing delays.
Thanks again for your email.
The best will be to reload the firmware on your camera as it appears to not have been completed correctly.
Please follow the procedure bellow in order to update your camera manually:
1. Connect you camera to your computer with the USB cable and power it on.
2. To manually update the HERO3’s firmware you’ll need to have JAVA disabled on the Browser
3. Go to http://gopro.com/support/product-updates-support/ and choose your camera model.
4. You’ll get a message ‘install Java’ on your screen, please don’t do so.
5. Please click the manually update camera link on lower-right. (you’ll need to click it twice to confirm). Fill in the registration fields.
6. On the next screen you’ll need to type in the camera’s serial number (it’s case sensitive, so make sure that you have Caps Lock ON)
7. Following will be the registration information for the WiFi connection.
8. You’ll then have the link the download the firmware update files, which are downloaded in a standard zipped folder.
9. After you have the zip file on your computer, place ALL files that come inside the zip onto the root of your micro-SD card.
10. Power Off the camera, and unplug it from the computer.
11. Power On the camera, the update process will begin automatically. Please do not press any buttons at this stage.
The firmware update can take between 5 to 10 minutes, and the camera may power off and back on by itself.
To confirm it was updated successfully please follow these steps:
– Power On the camera.
– Format SD Card
– Take a Single Photo
– Access the SD card with a Computer
– Under the MISC folder, there will be a version.txt file
– This file contains the firmware versions installed on the camera (both camera and wifi). Please copy the content of it onto your reply.
This should get your HD HERO 3 back on track, but let us know how it goes.
Thank you John S.